Service provider

Description of Processing

Location of Processing

Amazon AWS

Cloud Hosting Provider -
Perspectium user name and email
Application log data
Limited temporary cache storage data processing results

US (us-east-1, us-west1, us-west-2)

* Specific locations available here.

Google Cloud Platform

Cloud Hosting Provider -
Perspectium user name and email
Application log data
Limited temporary cache storage data processing results

us-west1-b, us-west1-a, us-central1-b, us-central1-a, northamerica-northeast1-b, northamerica-northeast1-a, europe-north1-b, europe-north1-a, asia-east1-b, asia-east1-a

* Specific locations available here.

Salesforce Service Cloud

Provides customer relationship management -
Perspectium user email address and user ID
Account information
Contact history

US

ServiceNow

Manage support communication with customers -
Name, email, company name, orders, phone number

US

JIRA

Provides Engineering ticketing -
Customer Support escalations tickets may contain user email address and user ID
contact information; support details

US