Sencha, Inc. (“Sencha”), is committed to respecting and protecting the privacy of its customers, partners and website visitors (collectively “You” or “Your”).
The security of your personal information is very important to Sencha. We use robust security measures, which encompass both technical and organizational security controls, to prevent data loss, information leaks, or other unauthorized data processing operations. For example, Sencha requires that its processors and sub-processors (collectively, “Vendors”) have implemented and maintain a security program in accordance with industry standards, specifically Sencha Vendors shall include the following security program:
I - Physical Access Control: Unauthorized persons shall be prevented from gaining physical access to premises, buildings or rooms where personal data processing systems are located. Vendors have implemented the following controls:
II – System Access Control: Data processing systems must be prevented from being used without authorization. Vendors have implemented the following controls:
III – Data Access Control: Persons entitled to use a data processing system shall gain access only to the data to which they have a right of access, and personal data must not be read, copied, modified or removed without authorization in the course of processing or use and after storage. Vendors have implemented the following controls:
In addition, Sencha requires its Vendors (i) to maintain a list of sub-processors that may process the Personal Data of Vendor’s, and make available such list to Sencha; and (ii) to require all sub-processors to abide by substantially the same obligations as Vendor under Sencha Data Processing Agreement for Vendors.
Sencha incorporates encryption, incident management, network and system integrity, and availability and resilience requirements into its security program.
Sencha uses standard security protocols mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive personal information such as your credit card number on our site, we encrypt it using Secure Socket Layer (SSL) or Transport Layer Security (TLS) technology.
In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, Sencha will notify you by e-mail or mail. Sencha will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Sencha to determine the scope of the breach and to investigate and restore the integrity of the data system.
If you have additional questions about privacy, please contact us at [email protected]